Convert

UX

A dedicated team of experts who deliver seamless user journeys using tried and tested methodologies to drive better and continually improved commercial success.

Convert
Some of our clients
BETTER EXPERIENCES = BETTER COMMERCIALS

Integrating for effective experiences.

Together we explore and visualise your customer experience. Combining brand values your customers love with their needs we can design a customer led immersive eCommerce experience.

Good user experience will help convert and build loyal advocates. To understand your customer behaviours & expectations we use a variety of tools to collect valuable insights. Heatmaps, analytics, interviews & questionnaires mixed with our experience of best  practise, we can identify journey issues, missed opportunities &  ultimately make the right decision.

Our key methodology is "Share Fast" - we don't hold back designs from stakeholders, Project Managers & Developers. We integrate all our  teams with yours for a seamless design sign off & build process. This way, everyone is on the same page from the start and there are no  surprises when it comes to the final product.

Integrating for effective experiences.
delivering for success

Our Strategic Services

We offer multiple services to ensure the best possible strategic advice and planning for commercial success.

UX
Creating Personalisation for Farrow & Ball a British icon
Creating Personalisation for Farrow & Ball a British icon

From Paralysis to Personalisation in 6 Months

Farrow & Ball has been based in Dorset, England, since 1946. To this day, the brand remains dedicated to handcrafting richly pigmented paints and unique wallpapers using only the finest ingredients. The result is a directional palette of paint colours with an extraordinary response to light and artisanal wallpapers with a tactile finish, achieved by printing paint on paper. Together, they transform homes of all kinds, inside and out, all over the world.

+40%

Time on site

-11%

Bounce Rate

+71%

Add to Basket

delivering consistent high service

What our clients say about us...

I'm delighted that our dynamic new website takes our global clients on a personalised journey. From finding inspiration through to purchase and on to decorating their homes.

Sean Newmarch

Farrow & Ball

"The Pixel are a lovely agency to work with. The day to day teams are young, vibrant, and clearly love what they do (even under the most challenging situations!)."

Edward Scott-Finnigan

The University of Law

"They are an amazing group of down to earth digital commerce experts always ready to go above and beyond to support our business strategy."

Ben Benichou

Bulk
Keeping ahead

Insights & News

There's always lots going on at The Pixel.  Have a scroll around a find about our news and insight.

The Pixel Wins Prestigious Adobe Accolade

The Pixel Named 2024 Adobe Digital Experience Emerging Partner of the Year.

Adobe Summit, March 25- 28, Las Vegas

The Pixel team will be attending the Adobe Summit and here's a few of our must see moments.

The Future of Customer Experience Management in the Age of Generative AI

The latest developments from Adobe around generative AI and how it is creating personalisation at scale.