The Opportunity
You’ll enjoy ownership of high-value client relationships, with the autonomy to strategically develop trusted partnerships. Your personable and knowledgeable approach will nurture commercial growth, mutual alignment, and long-term success.
Acting as the Senior Client Lead, you’ll collaborate with Delivery Managers, Project Managers, and cross-functional teams to ensure client needs and strategic goals are clearly defined and understood.
Such collaboration extends to supporting Account Managers, leading by example and embodying best practice, which as a collective drives excellent client satisfaction.
We’re a fast-paced agile agency, so previous experience in a similar environment is highly beneficial, alongside knowledge of the eCommerce/digital sector.
Our mantra is who cares wins. We invest in your development by providing personal training budget, clear progression opportunities, enhanced maternity/paternity pay, flexible working options, company bonus, and much more.
What You’ll Need to Succeed
Essential
· Extensive experience managing client relationships within client services, eCommerce or digital environments.
· Proven ability to manage strategic or enterprise-level accounts.
· Strong commercial awareness, with experience managing budgets and growing accounts.
· Excellent stakeholder management and communication skills.
· Experience working with cross-functional delivery teams.
· Ability to mentor and support Account Managers.
Desired
· Understanding of Adobe Commerce, and/or the wider eCommerce ecosystem.
· Commercial or business-related qualifications.
· Experience contributing to sales or business development processes.
What’s Next
Simply apply ASAP to be considered, or contact us for more details.
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