CONTENT, COMMERCE & CUSTOMER JOURNEYS

Digital Experience

Deliver seamless, AI-powered digital experiences that adapt in real-time to customer behaviour and drive deeper engagement.

THE ISSUE

The Struggle to Deliver Consistent, Personalised Digital Experiences

Customers expect seamless, personalised, and immersive digital experiences across every touchpoint. However, many brands struggle with disconnected platforms, siloed data, and generic customer interactions.

70% of customers abandon brands due to a lack of personalisation (Forrester), while experience-led brands grow 1.7x faster than competitors (Adobe Digital Trends 2024).

BARRIERS TO SUCCESS

Why Digital Experience Matters More Than Ever

By 2026, 75% of brands will compete primarily on customer experience.

Making digital experience investments critical (Gartner).
Fragmented Digital Journeys
Disconnected platforms create inconsistent customer experiences.
Siloed Customer Data
Without unified insights, brands struggle to deliver relevant personalisation.
Generic Interactions
Lack of AI-driven personalisation reduces customer engagement and loyalty.
Inconsistent Omnichannel Strategy
Customers expect seamless experiences across every touchpoint.
Slow Content Delivery
Inefficient workflows limit the ability to adapt experiences in real time.
Limited AI Utilisation
Many businesses fail to leverage AI for automated personalisation and engagement.
Some of our clients
CAPABILITIES

Creating Seamless, High-Impact Digital Experiences

The Pixel helps brands design, implement, and optimise high-impact digital experiences using Adobe Experience Cloud, AI-driven personalisation, and data-driven insights. We create seamless, personalised, and immersive experiences that adapt in real-time to user behaviour—helping businesses maximise engagement, loyalty, and revenue.

CAPABILITIES

Digital Experience

Strategy & Insights

We define experience roadmaps, benchmark against competitors, and use data-driven insights to create truly adaptive experiences across digital touchpoints.

Experience Design

We optimise UX/UI for intuitive journeys, design real-time personalisation strategies, and leverage AR, video, and AI to enhance digital engagement.

Implementation & Product Engineering

Our expertise in Adobe Experience Manager (AEM) and real-time personalisation ensures dynamic, AI-powered digital interactions. Seamless integration with MarTech stacks enables scalable, connected experiences.

Data & Analytics

We unify customer data for hyper-personalisation, track behaviour with Adobe Customer Journey Analytics, and use AI-driven merchandising insights to refine customer interactions.

Optimisation

We automate content delivery with Adobe Target, enhance customer journeys by removing friction, and improve discovery with AI-powered search and navigation.

Managed Services & Support

We provide continuous enhancements, real-time platform monitoring, and team enablement to help businesses maintain and refine their digital experiences.

Our Work & Insights